On the next screen, the updates will appear under the Version section, if there are any. Then on the bottom left on the next screen click About Teams. To check for updates, follow the steps below.Ĭlick on the three dots beside your profile picture and select Settings on the menu. Maybe the Microsoft Teams apps want to be updated. If the issue persists follow the other solution below. Then select the drive where Teams is located.Ĭlear the Temporary internet files then click OK. To run a disk cleanup follow the steps below. If the problem continues, follow the solution below. On the next window select a default app by a protocol for instance Url: Excel ProtocolĪ message box will appear, asking how do you want to open this? Scroll down to Default and click Set Default apps.Ĭlick any of the Microsoft Office apps under the section “Set defaults for applications”. Then click App Settings on the right or right-click the Teams app and select App Settings. To check your URL protocol, follow the steps below. When opening files in the desktop app, Teams uses the URL protocol to open compatible Office app.
Uninstall and Reinstall Teams 1] Check your Url Settings.If Microsoft Teams cannot open Office files in the Desktop app, follow the solutions below. Teams cannot open files in the Desktop app If Teams cannot open files on your desktop app, maybe you are not using the correct protocol settings, so ensure that it is accurate. What is the reason Teams cannot open files on the desktop app? The method to open files in Microsoft Teams is simple all you need to do is to select the file you want to view and then click on the “ Open desktop app” option, but unfortunately, sometimes Teams cannot open Office files. Microsoft Teams can open Office programs such as Word, PowerPoint, and Excel files right in the desktop app.
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